Question 1

What are domains and how do I choose one?

Accepted Answer

Domains are specialized areas of intelligence (Fashion, Beauty, Sustainability, etc.). Each domain focuses the AI on relevant data sources and terminology. Choose 'Global' for cross-industry queries, or select a specific domain for deeper, more focused analysis.

Question 2

How does the credit system work?

Accepted Answer

Credits are consumed with each query based on complexity. Simple questions use 20-80 credits; deep research and agent tasks use more. All users get 50 daily credits that refresh every 24 hours (non-stacking top-up). Paid plans also include generous monthly credits (Standard: 1,000, Pro: 6,000). You can purchase additional credits anytime at €10 per 1,000 credits.

Question 3

What output formats can I export?

Accepted Answer

Lodet AI can generate outputs in multiple formats including formatted text (with markdown), PDF reports, Excel spreadsheets for data, and PowerPoint-ready summaries. Specify your preferred format in your query.

Question 4

How can I get the best results from my queries?

Accepted Answer

Be specific about what you need: include timeframes, regions, price segments, and the depth of analysis required. For example, instead of 'tell me about trends,' try 'analyze SS26 womenswear color trends from Milan and Paris fashion weeks for the contemporary market segment.'

Question 5

How reliable is the data?

Accepted Answer

Lodet AI draws from curated industry sources, verified databases, and real-time signals. We clearly indicate when information is estimated or when data availability is limited. For critical decisions, we recommend cross-referencing with primary sources.

Question 6

Can I save and organize my research?

Accepted Answer

Yes. All your conversations are saved in Chat History. You can search past conversations and continue where you left off. Important insights can be exported for use in your own systems and reports.

Question 7

What are the different modes and how do they work?

Accepted Answer

Lodet offers four modes: Instant mode provides fast, concise answers using existing knowledge. Thinking mode conducts comprehensive analysis, cross-references multiple sources, and generates structured reports. Agent mode handles complex multi-step tasks with deep reasoning. Fashion mode is a specialised search engine for fashion, beauty, and sustainability — with semantic visual search, shop-the-look, supply-chain graph, and quantitative trend velocity. Credits are deducted dynamically based on actual usage during each task.

Question 8

Is my data private and secure?

Accepted Answer

Yes. Your queries and outputs are private to your account. We don't share your research with other users or use it to train models without consent. See our Privacy Policy for complete details on data handling.

Question 9

Can I use Lodet AI for competitor analysis?

Accepted Answer

Absolutely. Lodet AI can analyze competitor positioning, pricing strategies, sustainability claims, product assortments, and market presence. Just specify the brands and aspects you want to compare.

Question 10

How do I upgrade my plan or add credits?

Accepted Answer

Visit the Billing section in your profile to upgrade your subscription or purchase additional credits. Changes take effect immediately. Daily credits are non-stacking (use-it-or-lose-it), while purchased credits never expire.

Question 11

What if the AI doesn't understand my query?

Accepted Answer

Try rephrasing with more context or breaking complex questions into smaller parts. If you consistently have trouble, our support team can help you formulate effective queries for your specific use case.

Question 12

Can multiple team members share an account?

Accepted Answer

Enterprise plans support multiple seats with shared credit pools and conversation visibility options. Contact us for team pricing and collaboration features.

Question 13

How do I contact support?

Accepted Answer

Email us at contact-info@lodet.tn or use the Contact page. We typically respond within 24 hours on business days.

Help & FAQ

Help & FAQ